It also includes tutorial videos to visually walk you through the learning process. The Spine User Guide covers all the details of using Spine, from start to finish. Exporting data from your projects can be done in batches using the command line. Compatibility is done at the Spine project level so that the Spine Runtimes are not encumbered with loading old data. You need to export your data from your Spine project again. We recommend safelisting the Spine installation folder to avoid this problem.
#Just spine software
Some antivirus software will delete or modify some of Spine's files, causing problems that are very frustrating and difficult to track down. Some require us to pay to get false positives resolved. With many vendors it takes weeks or months to get a response, if at all.
#Just spine update
It is a constant game of whack-a-mole as they update their heuristics and we update our software. We are in regular contact with 50+ software vendors such as Avast, Avira, BitDefender, Kaspersky, McAfee, Norton, and Symantec to resolve the false positives they report for our software. We provide this guarantee in writing in Section 8d of the Spine Editor License Agreement. We take security very seriously and guarantee there is absolutely no virus or malware in the Spine installer or installed application. However, they often guess incorrectly and report a false positive. This is how they attempt to identify a virus or malware that hasn't been seen before. If you are located in China or your internet connection to the servers is very slow, you may just need to try multiple times, use a VPN, or try again later.Īntivirus and anti-malware software use heuristics to make guesses about what looks like a virus. The servers are located in Japan and Europe. If you are behind a proxy, Spine can be configured to use your proxy server. If it is, the problem is likely to be with your computer or network configuration. This site may also be useful to verify the server is up. The server is very likely up if you can reach in a browser. You can find the download links on your Spine license page. If you see the error, "Sorry, the server could not be contacted.", make sure you don't have any firewall or virus protection software blocking Spine from connecting to the server.ĭue to a certificate expiration, if you downloaded Spine before Februor your Spine launcher version is less than 3.8.82 then you will need to download and reinstall Spine.
The first time Spine runs, it must connect to using ports 443 and 80 to download an update.
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